McDonnell-Phillips

innovation and continuity since 1992

Change Management

All organisations must change and evolve to remain relevant.

While direction setting and planning are important, implementation success is a function of creating working conditions most conducive to encouraging and supporting change, and then, following through systemically to make sure that the change occurs.  Often this needs to be supported by changes to roles, culture and work practices.

Significant change can be intimidating and care is needed to support staff through any change process. For managers, good quality change management involves:

  • strong, consistent and effective leadership
  • strategic control of the change process
  • effective communications
  • modelling, acknowledging and supporting staff.

Our work in change management is crafted with an appreciation of the targeted overall outcomes and the best way to support staff, customers and other stakeholders through the process.

With over twenty years in business, we have developed a track record of successfully helping a wide range of public and private sector organisations across different sectors with change management and implementation support.